How do I change my Username in my account?

I need to change my Username in my account.

1. Sign into www.cleanskyenergy.com website.
   
2. Select ‘My Account’ on the right-hand side of the screen. 
3. Enter the Username that was provided via email from the email address enrollments@cleanskyenergy.com.  
4. To get your password for your online account, select ”Forgot Username or Password”. 
5. On the right-hand side of the screen, above ‘My Bill’ select the icon that displays your initials, and click the ‘Profile Settings’ 
6. You will be redirected to the ‘General Tab’. Within this tab you may change your username.  
7. Click the ‘Save Changes’ button. 
8. Action completed. 

If you're still having trouble changing your username, please contact our Customer Service department toll-free at (888) 355-6205 or, if you're in Texas, (888) 733-5557. We're available Monday to Friday, from 7 a.m. to 6 p.m. CST, and from 8 a.m. to 7 p.m. EST. We'd be happy to assist you over the phone, or you can email us anytime at CustomerCare@CleanSkyEnergy.com.