How do I setup Autopay?

Learn how to set up Autopay with these steps.

  1. Go to www.cleanskyenergy.com website. 
    1. Select 'My Account' on the right-hand side of the screen. 
    2. Please use the username that was provided via email from the email address enrollments@cleanskyenergy.com.  
    3. To get your password for your online account, select "Forgot Username or Password". 
  2. On the My Bill, click the ⚙️Set up Autopay on the right-hand side of the screen, next to My Bill
  3. Select ‘Add New Payment Method’ to enter your credit or debit card information.
  4. Check the ‘🔲’ box and click ‘Continue’ to authorize the automatic recurring payments.  
  5. Click the ‘refresh’ button and it should now appear as xxx1234 – Auto-Pay
  6. On the My Bill section, click the ⚙️Set up Autopay on the right-hand side of the screen, next to My Bill.
  7. Click ‘I authorize autopay set up’ and select ‘Save Changes’ button.  

 

If you encounter any difficulties while setting up your autopay, please reach out to our Customer Care team for assistance. You can call us toll-free at (888)-355-6205, available Monday to Friday from 8 AM to 7 PM EST, or contact our Texas line at (888)-733-5557, open Monday to Friday from 7 AM to 6 PM CST. Our team is ready to assist you through the process over the phone. Alternatively, you can email us anytime at CustomerCare@CleanSkyEnergy.com.