- Go to www.cleanskyenergy.com website.
- Select ‘My Account’ on the top right side of your screen.
- Input the username that was provided via email from the email address enrollments@cleanskyenergy.com.
- On the ‘My Bill' section, click the ‘Autopay’ on the right side of the screen, next to ‘My Bill’.
- Select ‘Add New Payment Method’ to enter your credit or debit card information.
- Check the ‘🔲’ and ‘Continue’ to authorize the automatic recurring payments.
- Select the ‘Autopay’ on the right side of the screen, next to ‘My Bill’.
- Click ‘I authorize autopay set up’ and select ‘Save Changes’ button.
If you're still having trouble changing your payment method, please contact our Customer Service department toll-free at (888) 355-6205 or, if you're in Texas, (888) 733-5557. We're available Monday to Friday, from 7 a.m. to 6 p.m. CST, and from 8 a.m. to 7 p.m. EST. We'd be happy to assist you over the phone, or you can email us anytime at CustomerCare@CleanSkyEnergy.com.