Who do I call if I have a power outage?

If you have an outage or emergency with your electricity or natural gas service, you need to contact your local utility provider. Below you can find the contacts to the utilities we currently support in your area.

Texas

Texas New Mexico Power: 888-866-7456

TNMP Outage Tracker

TNMP – Report Outage – You will Need your ESIID or your Electric Meter Number

You can find your ESI ID under Account Details on page 2 of your CleanSky Energy invoice and your meter number can be located under Usage Details on page 2 of your invoice or on your electric meter below the display screen. 

CenterPoint Energy : 800-332-7143 or (800) 332-7143

CenterPoint Outage Tracker

CenterPoint – Report Outage – you will need your Electric Meter Number

*Please select Titan Gas and Power as your Retail Electric Provider to sign up for outage alerts.

Oncor: 888-313-4747

Oncor Outage Tracker

Oncor – Report Outage – You will need your ESID, Your Phone Number or your Electric Meter Number.

AEP Texas: 866-223-8508

AEP Outage Tracker

AEP – Report Outage – You will need Your Phone Number, Address or your Electric Meter Number.

Deleware

Delmarva:  (800) 375-7117

District of Columbia