How do I make a one-time ACH payment?
Learn how to make ACH/check payment through your online account.
- Go to www.cleanskyenergy.com website.
- Select 'My Account' on the right-hand side of the screen.
- Please use the username that was provided via email from the email address enrollments@cleanskyenergy.com.
- To get your password for your online account, select 'Forgot Username or Password'.
- Select the ‘Make a Payment’ button on the right of the screen.
- Next click ‘Add New payment Method’ to display the screen to enter your card information.
- Select ‘🔵Bank Account’ to process an ACH payment.
- Enter your bank account information.
- Click ‘🔲 I authorize autopay set up’ box and select the ‘CONTINUE’ button to process the payment.
- You will receive an email confirming your payment was successful.
If you encounter any difficulties while processing a one-time ACH payment, please reach out to our Customer Care team for assistance. You can contact us toll-free at (888)-355-6205 or, for Texas residents, at (888)-733-5557. Our representatives are available Monday through Friday from 7 a.m. to 6 p.m. CST and 8 a.m. to 7 p.m. EST. We are more than happy to guide you through the payment process over the phone.